Session and Request IDs ​

Session IDs ​

Adding a sessionId as a URL parameter will link that sessionId to any Events that happen during your customer's session. We recommend creating a new sessionId every time a customer uses a white-label product.

Example Event with sessionId

{
  "event": {
    "_id": "580e3e11dec21e861b5a3719",
    "type": "session.example",
    "created": "2016-04-20T16:51:12Z",
    "sessionId": "yoursessionid",
    "payload": {
      "resource": {
        "type": "example",
        "id": "579b695decfa11012711875d"
      },
      "data": {
        "example": "session"
      }
    }
  }
}

Request IDs ​

https://cardswap.q2open.io?token=123&sessionId=yoursessionid

Each API request has an associated request identifier. You can find this value in the response headers, under request-id. If you need to contact us about a specific request, providing the request identifier will ensure the fastest possible resolution.